Last updated: 2 September 2026
Information we collect
When you contact us, we may receive your name, phone number, email address, vehicle details, part requirements and any photos or messages you choose to share. Basic technical information may be recorded for security and performance.
How we use information
We use information to answer enquiries, check part availability, prepare quotations, process transactions, provide support, maintain records, prevent misuse and comply with legal obligations.
Sharing and service providers
Information may be shared only with employees and service providers who need it to operate the business or meet legal requirements. We do not sell personal information.
Photos and vehicle details
Photos and identification details supplied for part matching are used to understand the request and confirm compatibility. Avoid including unrelated personal or confidential information.
Retention and security
We retain information only as long as reasonably needed for its purpose, record-keeping, dispute handling and legal compliance. Reasonable safeguards are used, although no online method is completely risk-free.
Your choices
You may ask to access, correct or delete personal information, subject to applicable law and records we must retain.
Contact
Privacy requests can be submitted through the Contact Us page.